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What exactly is a warranty?
How is this different than the manufacturer ' s warranty?
Where do I buy a CPS Warranty?
Can I renew my warranty?
What should I do if I do need service?
Who will perform the service on my product?
What if I transfer my warranty to another person?
Will I have to pay a deductible or any other 'hidden costs'?
What exactly is a warranty?
A warranty with us differs in many ways than one from our competitors. While many companies may offer extended service on the unit only ours guarantees that you will receive the best product support and after sale service on all your covered products. This in turn will save you time and money if an unexpected repair becomes necessary.
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How is this different than the manufacturer's warranty?
A manufacturer's warranty usually offers limited coverage for a specified limited time, with parts and labor carrying separate rules. (for example, many products may carry a 1 Year warranty with 90 days on parts) A CPS warranty provides comprehensive longer term coverage (up to 5 Years Parts & Labor) along with the highest level of customer care and support.
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Where do I buy a CPS Warranty?
CPS Warranties can be purchased along with your product at participating retail affiliates across the country. Many internet vendors have also seen the value in our warranties and have made CPS their primary provider of warranties. If you purchased a product from a retail store or internet dealer that does not carry CPS warranties, you may call (800) 905- 0443 to see if your purchase qualifies for coverage. We will also provide you with an authorized reseller near you to assist you further.
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Can I renew my warranty?
Yes, warranties are renewable. A renewal request form must be submitted 30 days prior to the expiration date of the warranty. Please call CPS for all your renewal options at (800) 905- 0443.
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What should I do if I do need service?
There are two options you can take to receive service. The first is to call our toll free number (800) 905- 0443 to initiate a claim. The other option is to log on to
www.cpscentral.com and click "Make a Claim". Please have your Warranty # and Original sales receipt ready. It is that easy!
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Who will perform the service on my product?
We currently work with over 11,000 authorized service professionals throughout the country to serve you. Each technician is committed to providing excellent service on all your products. Don't forget to make sure you fill out our customer review to let us know about the service you receive.
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What if I transfer my warranty to another person?
Our warranties are 100% transferable. If you would like to exercise your transfer option on your covered product just let us know in writing and we will take care of the rest for you.
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Will I have to pay a deductible or any other 'hidden costs'?
NO! Our warranties provide our customers with 100% coverage on parts and labor for a specified time frame (beyond the manufacturer's warranty). There are no deductibles or hidden costs associated with our warranties.
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If you experience any difficulty with the site and do not wish to e-mail us, please call us toll-free at (800) 905- 0443 and a customer representative will be glad to serve you.
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