Why work with us?
25 Years
of Experience
Top Rated
5/5 Professionals
Trusted by
Fortune 500 Companies
Manufacturers, eCommerce Stores, Startups, and everything in between.
Since 2000, organizations of all sizes choose CPS!
Customer Care
Designed to delight customers, improve engagement quality and boost revenue; our retail and e-commerce call centers help retail and e-commerce businesses.
Technical Support
We have the expertise to provide accurate information about your products in your brand's voice.
Customer Loyalty
We provide cost-effective and compliant CX solutions to improve customer engagement, increase customer retention and reduce customer churn.
An all-in-one solution for all your customer service needs
Engage
Engage your customer across touchpoints by replying promptly to their queries via email, chat or social media.
Manage
Increasing sales opportunities by effectively managing call spikes, improving front-end conversations, upselling and cross-selling your products.
Automate
Use automation, AI and machine learning to reduce costs, errors and complexity.
Trusted By Millions of Customers Worldwide
Instant claims settlements! Lightning fast service and support powered by AI.
Corporate Locations
Corporate Headquarters
3101 Emmons Avenue
Brooklyn, NY 11235
Manhattan Office
15 West 38th Street
New York, NY 10018
New Jersey Office
41 James Way
Eatontown, NY 07724