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Why Our Partners Love CPS

  • 25 Years of Experience

  • Top Rated 5/5 Professionals

  • Trusted by Fortune 500 Companies

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Manufacturers, eCommerce Stores, Startups, and everything in between. Since 2000, organizations of all sizes choose CPS!

Headphones Icon Customer Care Designed to delight customers, improve engagement quality and boost revenue, our retail and e-commerce call centers help retail and e-commerce businesses.

Gears Icon Technical Support We have the expertise to provide accurate information about your products in your brand's voice.

Hands Holding Star Icon Customer Loyalty We provide cost-effective and compliant CX solutions to improve customer engagement, increase customer retention and reduce customer churn

An all-in-one solution for all your customer service needs

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Engage

Engage your customer across touchpoints by replying promptly to their queries via email, chat or social media.

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Manage

Increasing sales opportunities by effectively managing call spikes, improving front-end conversations, upselling and cross-selling your products.

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Automate

Use automation, AI and machine learning to reduce costs, errors and complexity.

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Corporate Locations

  • Corporate Headquarters 3101 Emmons AvenueBrooklyn, NY 11235

  • Manhattan Office 15 West 38th Street
    New York, NY 10018

  • New Jersey Office 41 James Way
    Eatontown, NY 07724

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