Fortune 500 Companies
Manufacturers, eCommerce Stores, Startups, and everything in between.
Since 2000, organizations of all sizes choose CPS!
Designed to delight customers, improve engagement quality and boost revenue; our retail and e-commerce call centers help retail and e-commerce businesses.
We have the expertise to provide accurate information about your products in your brand's voice.
We provide cost-effective and compliant CX solutions to improve customer engagement, increase customer retention and reduce customer churn.
Engage your customer across touchpoints by replying promptly to their queries via email, chat or social media.
Increasing sales opportunities by effectively managing call spikes, improving front-end conversations, upselling and cross-selling your products.
Use automation, AI and machine learning to reduce costs, errors and complexity.
Instant claims settlements! Lightning fast service and support powered by AI.
3101 Emmons Avenue
Brooklyn, NY 11235
15 West 38th Street
New York, NY 10018
New Jersey Office
41 James Way
Eatontown, NY 07724